PRIVACY POLICY

We appreciate you getting in touch with PROTECT-NET UK LTD as a customer, prospective customer, supplier and service provider and you visiting our website www.protectnet-uk.com. The protection of your personal data is extremely important to us and therefore below, we wish to inform you of the handling of your data in accordance with Article 13 of the General Data Protection Regulation (GDPR).

Controller

The body named in the imprint is responsible for this website and the data gathering and processing referred to below.

Your personal data

Voluntary information:

As a rule, we only gather data which is necessary to negotiate and conclude the contract. As we only provide our services to business customer, your personal data is generally restricted to contact information and matters which form the basis of our service which may contain information relating to data subjects in individual cases.

The provision of further information is voluntary. Non-provision of this data will not lead to any negative consequences.

Data processing to fulfill the contract:

We process contact data of our contact persons in accordance with Article 6 Paragraph 1 Letter b) for the purpose of fulfillment of the contract.

If necessary, personal data will be passed on to the companies which are involved in the performance of this contract, for example banks for payment transactions or our logistics service provider for carrying out deliveries.

The data which is necessary to fulfill the contract is archived for the duration of the contractual relationship and then in accordance with the statutory retention periods. Following the expiry of the statutory retention period, the data is deleted.

Saving of the IP address

We save the IP address transmitted by your browser for seven days, in order to recognize, limit and correct disruptions or errors (for example attacks against our servers). Following the expiry of this time period, we delete or anonymize the IP address. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.

Use data

When you visit our website, so-called use data is saved temporarily on our web server for statistical purposes as a protocol, in order to improve the quality of our websites. This data record consists of:

  • The page from which the file was requested
  • The name of the file
  • The date and time of the request
  • The transferred data quantity
  • The access status (file transferred, file not found)
  • The description of the type of web browser used
  • The IP address of the requesting computer, which is shortened in such a way that it is no longer to trace a person

The named protocol data is only saved in anonymized form.

Online shop

We save and use your personal data which you transfer to us on the basis of Article 6 Paragraph 1 Sentence 1 Letter b) GDPR during the order process solely in order to carry out your orders. For example, during this process we use your email address in order to clarify outstanding queries or to provide notifications concerning the status of your order.

Data processing on the basis of consent:

Should you have issued separate consent to be informed by email of our products and services, the corresponding processing takes place on the basis of Article 6 Paragraph 1 Letter a) GDPR. Your consent can be revoked at any time, without this affecting the lawfulness of the processing which took place prior to this time being affected. Should the consent be revoked, we will suspend the relevant data processing.

Data transfer to third parties

Within the framework of order processing in accordance with Article 28 GDPR, we transfer your data to service providers who support us with the operation of our websites and the associated processes. In addition, the data is transferred where necessary to our logistics service provider which has been engaged by us to carry out the transportation. Our service providers are subject to our strict instructions and are subject to corresponding contractual obligations. We use the following service providers: Google Analytics, Gondrand Atege GmbH.

Cookies

We use cookies on our websites. Cookies are small text files which are saved on your end device and can be read. There is a difference between session cookies which are deleted when you close your browser and permanent cookies which are saved beyond the individual session. Cookies can contain data which allows the device used to be recognized in the future. In part, cookies also contain simple information relating to certain settings which cannot be used to trace a person.

We use permanent cookies on our websites. The processing takes place on the basis of Article 6 Paragraph 1 Sentence 1 Letter f) GDPR and in the interest of optimizing and enabling user guidance and adjusting the display of our website.

You can set your browser in such a way that you are informed of the placing of cookies. By means of this, the use of cookies is transparent for you. You can also delete cookies at any time via the relevant browser setting and prevent the setting of new cookies. Please bear in mind that our websites may not then be able to be optimally displayed and certain functions may no longer be available in technical terms.

Google Analytics

In order to design our website in line with customer requirements, we create user pseudonymized use profiles with the assistance of Google Analytics. Google Analytics uses cookies which are saved on your end device and which can be read by us, should you consent to the setting of cookies. By means of your consent, you allow us recognize and count you as a repeat visitor. The data processing takes place on the basis of Article 6 Paragraph 1 Sentence 1 Letter a) GDPR. 

Should you issue your consent, the information concerning your use of this website which is generated by the cookie is generally transferred to a server of Google in the USA and saved there. As we have activated IP anonymization on this website, your IP address will however be shortened first by Google within member states of the European Union. Only in exceptional cases will the full IP address be transferred to a server of Google in the USA and shortened there (a reasonable level is present in accordance with Article 45 Paragraph 1 GDPR by means of the participation of Google in the Privacy Shield). We have also concluded and order processing contract with Google Inc (USA) in accordance with Article 28 GDPR. According to the contract, Google will use all information strictly for the purpose under the contract, in order to evaluate the use of our website for us and to compile reports concerning the website activities.

You can object to the processing at any time. Please use one of the following options for this:

You can prevent the saving of the cookies by setting your browser software accordingly; however, we wish to point out that in such a case, you may not be able to fully use all of the functions of this website.

Data security

In order to protect your data against unwanted access, we take technical and organizational measures.

Your rights as a user

When processing your personal data, the GDPR grants you certain rights as a website user:

  1. Right of information (Article 15 GDPR)

You have the right to request a confirmation as to whether personal data relating to you is being processed; should this be the case, you have the right to free-of-charge information relating to this personal data and to the information which is listed individually in Article 15 GDPR.

  1. Right of rectification and erasure (Articles 16 and 17 GDPR)

You have the right to immediately request the correction of incorrect personal data relating to you and, if applicable, the request the completion of incomplete personal data.

You also have the right to request that personal data relating to you be immediately deleted, should one of the reasons stated individually in Article 17 GDPR be present, for example should the data no longer be required for the purpose being pursued.

  1. Right to have the processing restricted (Article 18 GDPR)

You have the right to request that the processing be restricted, should one of the requirements listed in Article 18 GDPR be present, for example should you have raised an objection to the processing in accordance with Article 21 GDPR, for the duration of any checks. 

  1. Right of data portability (Article 20 GDPR)

In certain cases which are listed individually in Article 20 GDPR, you have the right to receive the personal data relating to you in a structured, up-to-date and machine readable format and to request that this data be transferred to a third party.

  1. Right of objection (Article 21 GDPR)

Should data be gathered on the basis of Article 6 Paragraph 1 Letter f) GDPR (data processing to safeguard legitimate interests), you have the right to raise an objection to the processing at any time for reasons connected to your specific situation. In such a case, we will no longer process the personal data, unless mandatory protectable reasons for the processing which outweigh your interests, rights and freedoms can be proven or the processing is necessary to assert, exercise or defend legal claims.

  1. Right to complain to a supervisory authority

In accordance with Article 77 GDPR, you have the right to complain to a supervisory authority, should you be of the opinion that the processing of the personal data relating to you breaches data protection regulations. In particular, you can exercise the right to complain to a supervisory authority in the Member State of your place of residence, your place of work or of the location of the alleged breach.